FOR MEDICAL EMERGENCIES - call 999.  Medical emergencies include severe chest pain, severe breathing difficulty, severe bleeding or sudden collapse.

For urgent medical issues

Between 8:00 - 18:30 Monday - Friday, excludng Bank Holidays  Call the surgery (01420 84676) and press '9'.    

At all other times   Call NHS111 (simply dial 111)

For routine medical issues, and medically-related administration (eg Fit to Work Note request)

• Please try our e-Consult service (see Home page). This has a wide range of NHS-approved self-care advice and the option to complete an eConsult questionnaire which will be reviewed by one of our GPs.   You can also use e-Consult to request a Fit Note (medical certificate) or to ask your doctor a question about your medication or what to do if your symptoms have returned.  The e-Consult system has been developed by a group of general practitioners and heavily tested.  You will receive a response to an e-Consult by the end of the next working day at the latest.
• To order repeat medication or to book or cancel an appointment - sign up to on-line patient access for these services (and to view your clinical record if you wish) - see our Home page.
• Prescription enquiries: wilsonpractice.prescriptionadmin@nhs.net
• You can contact Reception by telephone 01420 84676.  We cannot take requests for medication over the telephone

For routine administrative issues only (do not use for medical or urgent issues)

We have a central e-mail address, but please be aware that it is only monitored periodically during the working day.

It should not be used for any medical issues or for requesting medication (use prescription email above or submit a written request), routine or urgent appointments/visits (book on-line or via Reception) or other matters that require prompt attention (please telephone Reception during working hours).  Our central email address is: nhccg.wilsonpractice@nhs.net