This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.

Would you recommend?

Have your say: the NHS Friends and Family Test

We would like your feedback on the care or treatment you receive from the practice. It doesn't take long: you can complete a very simple paper survey in the surgery, or you can do it on-line at www.leavemyfeedback.com/4674.  This is part of an on-going national initiative. Your views are important to us. Thank you for taking the time to respond; f you have serious concerns about the service you have received from The Wilson Practice, please do not just fill in an anonymous form - contact our Practice Manager, Sharon Cox, our Business Director, Rosie Lewis, or your GP, so we can address  the matter.

 

Feedback for May 2015

40 patients responded
85% (34 people) are likely or very likely to recommend our service to family or friends if they need similar care or treatment; 10% (4 people) did not express a view; 5% (2 people) are unlikely to recommend us

Feedback for April  2015

30 patients responded
96% (29 people) are likely or very likely to recommend our service to family or friends if they need similar care or treatment; 3% (1 person) is unlikely to recommend us

Feedback for Jan - March  2015

A total of 83 patients responded
89% (74 people) are likely or very likely to recommend our service to family or friends if they need similar care or treatment; 6% (5 people) did not express a view; 5% (4 people) are unlikely to recommend us

To date most of the negative comments have been about access to appointments.  Our GPs and other staff are all acutely aware of this issue.  It is a national problem; we are looking at ways to address this issue - but our resources are limited.



Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website