Surgery Opening Hours

Reception: core opening hours

Monday - Friday                8.00am - 6.30pm

Improving Access (see below - prebookable routine appointments only)  

Monday - Friday                6:30pm - 8:00pm at one of four local surgeries including The Wilson Practice

Saturday                           8:00am - 10:00am at one of four local surgeries including The Wilson Practice

Sunday                              9:00am - 12 noon  based at Basingstoke Hospital (RG24 9NA)

GP routine consulting hours 

Morning Surgery                8.10am - 11.10am
Afternoon Surgery             4.00pm - 6.10pm - with some earlier appointments

Urgent appointments

If you need urgent (but not emergency) primary care our 'Duty' team (GP and one or two Advanced Nurse Practitioners ) are available during the practice core hours. Calls to Reception needing same day attention will be called back by one of the Duty team in the first instance, in order to discuss with you the best way to assist with your problem. 

For any medical emergency - whatever time of the day or night - call 999.

Nurse clinics

The times for these varies but the days for specific clinics are shown on the 'Surgery and clinic times' tab

Minor Injuries Unit

For everyone - not just Wilson Practice patients - who have suffered an injury in the last 48 hours that needs medical attention

Monday - Friday                8.00am - 6.30pm

A31 Group of Practices: Improving Access surgeries

These are available for pre-booked GP and nurse appointments (for patients from, and staffed by clinicians from:  Bentley Village Surgery, Boundaries Surgery (Four Marks); Chawton Park Surgery and The Wilson Practice. They are held at one of the four practices - your receptionist will advise

Monday - Friday                6:30pm - 8:00pm

Saturday                          8:00am - 10:00am

Outside of our core hours

When the surgery is closed and you require urgent medical assistance which cannot wait until the surgery re-opens, call 1-1-1. Calls to the NHS111 service are free from both landlines and mobiles.

NHS111 will take details from you and signpost to the most appropriate care given your condition. This could include providing contact with the out-of-hours GP service, advice on self-care or to visit a pharmacy, or to make a routine or next-day appointment with a GP.

Emergencies

How do I get emergency help?

For chest pain, major bleeding, loss of consciousness or difficulty breathing dial 999.

Major injuries such as head injuries and broken bones should go to an Accident and Emergency Department at one of the local hospitals in Basingstoke, Frimley, Guildford and Winchester.  Alton Community Hospital does not have an Accident and Emergency Department.  NHS 111 (tel: 111) can offer phone advice at all times, and may save you a trip to a doctor or hospital

At the surgery

Our phone system offers "press 9 for emergencies". This is for casualties and urgent medical care that does not require hospital A&E facilities and should be answered quickly. The receptionist who answers your call is not medically qualified; she will put you through to a GP who will decide with you what needs to be done. If you can get to the Health Centre we will always see emergencies as a priority. If you cannot get to us, we will try to get to you; we always have a Rapid Access doctor able to visit at short notice. Please only use this service if it is truly an emergency - 'crying wolf' could take us away from a real emergency.

When we are closed

When the surgery is closed and you require urgent medical assistance which cannot wait until the surgery re-opens, call 1-1-1. Calls to the NHS111 service are free from both landlines and mobiles.

NHS111 will take details from you and signpost to the most appropriate care given your condition. This could include providing contact with the out-of-hours GP service, advice on self-care or to visit a pharmacy, or to make a routine or next-day appointment with a GP.

Surgery and clinic days

24/7...

You can complete an eConsult questionnaire 24/7; one of our GPs will review your responses and we will get back to you by the end of the following working day.  The E-consult package includes a suite of NHS-approved self-care advice sheets to help you take control of your condition as quickly as possible.

Doctors' Surgery Times

	MONDAY		TUESDAY		WEDNESDAY		THURSDAY		FRIDAY
	am	pm	am	pm	am	pm	am	pm	am	pm
Dr Andrew Fellows
Dr Jane Peckham
Dr Alison Rickard
Dr Sally Louden
Dr Oliver Kemp
Dr Avril Rush
Dr Lucie Maloney
Dr Bethan Davis
Dr Sarah Wagstaffe
Dr Lisa Price
Dr Camilla Nuttall		MA	TE	RN	ITY		LEA	VE
Dr Sean Galvin (registrar)
Dr Richard Cross (registrar)
Dr Luke Shabbo (trainee doctor FY2)
Dr Lucy Mortimer (trainee doctor FY2)

Nurse Clinic Times

Our highly experienced nurse team run Minor Illness appointments every day for childhood and adult conditions such as rashes, sickness, infections, earache, cystitis. You can be booked into one of these on-the-day appointments following a telephone call with the Duty Doctor or Nurse.  Our nursing team also runs a wide range of clinics for people with long term conditions, and for those needing immunisations, well woman and health check services.

	MONDAY		TUESDAY		WEDNESDAY		THURSDAY		FRIDAY
	am	pm	am	pm	am	pm	am	pm	am	pm
Minor Illness (booked by Duty Team)
Asthma
COPD
Baby immunisation
CHD
Diabetes
Hypertension (high blood pressure)
Travel
Well Woman
40+ Health Checks
Leg ulcers are now treated at the Wound clinic at Alton Community Hospital. It is available, by appointment, Monday - Friday.