Changing My Contact Details

It is important to let us know if you change your name, address or phone number particularly for teenagers and young people who may have the contact details for their parent or carer on their record.

 

Please either e-mail us at nhccg.wilsonpractice@nhs.net  or pop into reception and let us know.

 

How We Use Your Contact Details

Appointment reminders are now sent out via SMS message for all patients over 16 for all face-to-face consultations, with the exception of on the day Duty Doctor appointments. This service is provided by MJog. The SMS message sent does not include any identifiable data of yourself. It is just the date and time of the appointment.

 

In addition, certain health campaigns (such as the annual Flu Jab) reminders will be sent via SMS message. This service is again provided by MJog. The SMS message sent does not include any identifiable data of yourself.

 

The General Data Protection Regulations [2018] require us to gain consent preferences for the ways in which we contact you, either by Text Messaging or Via Email. We will now no longer be able to assume that you consent for us to send you information via text and email if we do not have a legal reason for doing so or if it is not related to direct patient care.

 

If you have not done do already, please let us know your contact preferences by downloading our Text & Email Consent Form and returning it to The Practice.

 



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